Measuring the Effectiveness of Grievance Mechanisms

This blog post was written by Damiano de Felice after his participation in the ACCESS Facility expert meeting entitled “Sharing experiences and finding practical solutions regarding the implementation of the United Nations Guiding Principles’ effectiveness criteria in grievance mechanisms” that took place in April 2014. In the blog post, he reflects on the discussions held during the meeting and summarizes few preliminary reflections on two recurring questions:

  • Why is measuring the effectiveness of grievance mechanisms important?
  • How can effectiveness be measured?
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