Mechanisms in

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Listed below are all available non-judicial grievance mechanisms in the ACCESS database in alphabetical order. To sort by grievance mechanism type, country, or industry, use the filter options in the left panel.

Don't know where to start? Use our navigational tool to find applicable non-judicial grievance mechanisms for a particular company-community dispute.

Navigational Tool

BP - Tangguh Lng. Project

Community Grievances Handling Procedure

Canadian Human Rights Commission

National Human Rights Institution

CDC Group plc

Complaints & Whistleblowing mechanism

Central Labour Relations Commission, Japan

Dispute resolution for labor related disputes in Japan

Clear Voice Hotline Service

Workers and Labour Rights Service

Coca-Cola

EthicsLine

Colombia's Defensoría del Pueblo

National Human Rights Commission

Commission for Conciliation, Mediation and Arbitration (CCMA), South Africa

Dispute resolution for labor related disputes in South Africa

Commission on Human Rights of the Philippines

National Human Rights Institution

Corporaćion Dinant

Community Grievance Mechanism

Deutsche Investitions- und Entwicklungsgesellschaft (DEG)

Independent Complaints Mechanism DEG

Environmental Dispute Coordination Commission, Japan

Dispute resolution for environment related disputes in Japan

Equal Opportunity Commission, Western Australia

Complaints Procedure for discrimination related issues in Western Australia

Equality Ombudsman, Sweden

National Human Rights Institution

Ethical Trading Initiative

Alleged Code Violation Investigation Guidelines

About mechanisms

ACCESS Facility has begun to map existing non-judicial grievance mechanisms and provides access to information regarding where these mechanisms are located, how their procedures work, and what supporting resources are available. This database provides summary descriptions of non-judicial grievance mechanisms relevant for addressing company-community conflicts.

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