Mechanisms in

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Listed below are all available non-judicial grievance mechanisms in the ACCESS database in alphabetical order. To sort by grievance mechanism type, country, or industry, use the filter options in the left panel.

Don't know where to start? Use our navigational tool to find applicable non-judicial grievance mechanisms for a particular company-community dispute.

Navigational Tool


Code Support Line


Ethics and Conduct Office

Vodafone Group plc

Speak Up, whistleblowing mechanism

Wilmar International Limited

Grievance Procedure

Worker Rights Consortium

independent labor rights monitoring organization

World Bank Group (IFC and MIGA)

Compliance Advisor / Ombudsman (CAO)

About mechanisms

ACCESS Facility has begun to map existing non-judicial grievance mechanisms and provides access to information regarding where these mechanisms are located, how their procedures work, and what supporting resources are available. This database provides summary descriptions of non-judicial grievance mechanisms relevant for addressing company-community conflicts.

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