In recent years, the landscape of non-judicial grievance mechanisms has changed. More and more grievance mechanisms have been established and existing ones have revised their processes or expanded to include business-related human rights impacts. Today a broad variety of non-judicial mechanisms are designed or equipped to deal with corporate impacts on human rights, whether industry or multi-industry, national, regional, or international, private or public, based on law or on voluntary standards.
The proliferation of mechanisms and the various changes in their constitution and processes offers a broader range of channels via which individuals can seek access to remedy for business-related human rights impacts. However, it also leads to greater confusion and uncertainty and can complicate access to the mechanisms themselves, as individuals have difficulties finding out what mechanisms exist, who can use them, what processes they offer, and what sort of outcomes are to be expected.
Therefore, ACCESS has developed an online Navigational Tool that is connected to the ACCESS Database of Grievance Mechanisms. It is designed to help companies, communities, and their representatives find their way through the non-judicial conflict resolution landscape and make an informed choice about their options. The first step is for the user to answer certain questions: the location of the impact leading to the grievance, the name of the company involved, the country where that company is headquartered, and when applicable, the name of the financial institution that provides loans or guarantees to the project at hand. Based on this information, the Navigational Tool presents the available options and provides direct links to more detailed information on these resulting options. The user is now prepared to make an informed choice on the most appropriate mechanism for his or her particular situation.