The UK NCP Initial Assessment outlined the allegations that were accepted for further consideration as:
In Mozambique on non payment of back pay, non payment of severance pay, dismissal and blacklisting of workers with union involvement and non compliance with Court and Minister orders;
In Malawi on overtime pay, refusal to allow medical visits, and refusal to leave;
In Nepal on provision of holiday bonuses, access to toilets or water for security officers in private homes, payments to provident fund and lack of rules and advanced notice on remote or difficult postings and the issue of union recognition in DRC.
In March 2008 the UK NCP accepted the complaint. In an effort to reach a voluntary resolution to the case, the NCP appointed ACAS Arbitrator and Mediator John Mulholland to serve as conciliator-mediator.
Mr. Mulholland convened a series of conciliation discussions between the G4S and UNI to consider the concerns raised by UNI regarding the conduct of G4S in relation to the Guidelines in four countries: Democratic Republic of Congo, Nepal, Malawi and Mozambique.
Further to these discussions, G4S and UNI reached an agreement in resolution of the complaint.
The parties agreed to specific commitments with regard to the specific issues presented in Nepal and DRC. In connection with Mozambique and Malawi, the parties agreed to a process to allow them to work more closely together on a number of specific issues at the national level. The aim of this process is to both protect the rights and interests of G4S employees, and to build and strengthen the local relationships between G4S and the unions which represent its employees.
As part of this process G4S also reaffirmed its ongoing commitment to honour and respect national law and to respect the ILO core labour Conventions, including the rights to freedom of association and collective bargaining.
Accordingly this formal process has now been concluded and there will be no investigation into the allegations made in UNI’s complaint to the UK NCP.