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Mind the Gap: An Interview with Brian Ganson

By:

Brain Ganson

Getting beyond “ground zero”: An interview with Pascal da Rocha

By:

Lindie Botha based on an interview by Pablo Lumerman

Of angels and devils: An interview with Merrick Hoben

By:

Lindie Botha based on an interview by Pablo Lumerman

Between harmony and justice: An interview with Ivan Ormachea

By:

Lindie Botha based on an interview by Pablo Lumerman

Incremental steps towards trust: An interview with David Plumb

By:

Lindie Botha, based on an interview by Pablo Lumerman

The value of inter-cultural intelligence: An Interview with Mirna Angela Cuentas

By:

Lindie Botha, based on an interview by Pablo Lumerman.

When all else fails: An Interview with Stef Snel

By:

Lindie Botha

The Power of the Third Side: An Interview with Pablo Lumerman

By:

Lindie Botha

Making up for lost time: An Interview with Alex B. Muhweezi

By:

Lindie Botha, based on an interview by Pablo Lumerman.

Culture of Conflict Resolution: An Interview with Ashok Panikkar (2015)

By:

Lindie Botha, based on an interview by Pablo Lumerman.

Swimming with the Crocodiles: An Interview with Kim Wilson (2015)

By:

Lindie Botha, based on an interview by Pablo Lumerman.

Public sector challenges: An Interview with Kate Kopischke (2015)

By:

Lindie Botha, based on an interview by Pablo Lumerman.

Inclusion and Representation: An Interview with Antonio Bernales (2015)

By:

Lindie Botha, based on an interview by Pablo Lumerman.

The Art of Representation: An Interview with Mia Quiaoit-Corpus (2015)

By:

Lindie Botha, based on an interview by Pablo Lumerman.

Knowledge Hub for Addressing Security and Human Rights in Challenges in Complex Environments

By:

DCAF & ICRC

Report of the 4th meeting of the Drafting Group on Human Rights and Business (CDDH-CORP)

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Council of Europe

The Mediator as Advocate

By:

Brian Ganson

Community Grievance Mechanisms in the Oil and Gas Industry / Mecanismos de reclamación de la comunidad en el sector del petróleo y el gas

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IPIECA

Multinationals and Conflict: International principles and guidelines for corporate responsibility in conflict-affected areas

By:

Mark van Dorp

Privatized Remedy and Human Rights: Re-thinking Project-Level Grievance Mechanisms

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MiningWatch Canada & RAID

Grievance Mechanisms in the Dutch Hard Coal Supply Chain

By:

BSR

The Patchwork of Non-Judicial Grievance Mechanisms: Addressing the limitations of the current landscape

By:

SOMO

A Mutual Gains Approach to Global Supply Chain Management - Why Should Companies Care?

By:

Consensus Building Institute

ACCESS Informe de la Reunión de Expertos: La eficacia de mecanismos extrajudiciales de reclamación

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ACCESS Facility

ACCESS Expert Meeting Report: Improving the Effectiveness of Non-Judicial Grievance Mechanisms

By:

ACCESS Facility

Vaca Muerta Case Study

By:

Pablo Lumerman

Remediation, Grievance Mechanisms and the Corporate Responsibility to Respect Human Rights

By:

Shift

Community Grievance Mechanisms toolbox

By:

IPIECA

Toronto 2013 workshop report: “Business Impacts and Nonjudicial Access to Remedy: Emerging Global Experience”

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UN Human Rights Council

Measuring the Effectiveness of Grievance Mechanisms

By:

Damiano de Felice

Addressing Security and Human Rights Challenges in Complex Environments: Knowledge Hub

By:

DCAF & ICRC

Accessibility, predictability, legitimacy and workers’ complaint experiences in the Electronics Sector

By:

Colleen Freeman & Esther de Haan

Assessing the Effectiveness of Company Grievance Mechanisms

By:

CSR Europe

UN Declaration on the Rights of Indigenous Peoples: A Business Reference Guide

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UN Global Compact

Introduction to non-judicial grievance mechanisms

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SOMO

Management in Complex Environments: Questions for Leaders

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International Council of Swedish Industry (NIR), edited by Brian Ganson

1st Regional Forum on Business and Human Rights for Latin America and the Caribbean

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ACCESS Facility

Calling for Corporate Accountability: A Guide to the 2011 OECD Guidelines for Multinational Enterprises

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OECD Watch

The Right to Remedy: Extrajudicial Complaint Mechanisms

By:

B. Linder, K. Lukas, and A. Steinkellner

Rights-Compatible, Interest-Based, Locally-Grounded Solutions to Company-Community Conflicts

By:

Brian Ganson

Dispute or Dialogue: Community Perspectives on Company-led Grievance Mechanisms

By:

iied

OECD Guidelines: Recommendations for Responsible Business Conduct in a Global Context

By:

TUAC

Video Interviews: Multi-stakeholder Perspectives on Effective Problem Solving for Company-Community Conflicts

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ACCESS Facility

Video panel on the role of Neutrals

By:

ACCESS Facility

Taking Stock 1½ Years After the Guiding Principles: Access to Non-Judicial Remedy

By:

UN OHCHR

My business and human rights: A guide to human rights for small and medium-sized enterprises

By:

GLOBAL CSR and BBI International

Corporate and Community Engagement in the Niger Delta

By:

M.Hoben, D.Kovick, D.Plumb & J.Wright

Operational-level Grievance Mechanisms: Good Practice Survey

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IPIECA

Conflict Management and Corporate Culture in the Extractive Industries: A Study in Peru

By:

C. Rees, D. Kemp & R. Davis

Accountability Resource Guide

By:

Accountability Counsel

NCP Mediation Manual

By:

Consensus Building Institute

Corporate-Community Dialogue: An Introduction

By:

Harvard Kennedy School - Corporate Social Responsibility Initiative

The OECD Guidelines for Multinational Enterprises: A tool for responsible business conduct

By:

OECD Watch

UN “Protect, Respect, Remedy” Framework and the UNGPs - A Guide for Trade Unionists

By:

ITUC

Indigenous Peoples and the Oil and Gas Industry: Context, issues and emerging good practice

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IPIECA

Children’s Rights and Business Principles

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UNICEF, UN Global Compact and Save the Children

Effective Remedy and Corporate Violations of Children's Rights

By:

UNICEF

Trade Union Officers' Preferences and Attitudes towards Dispute Resolution

By:

Chris Bond

International Support for Effective Dispute Resolution Between Companies and Their Stakeholders

By:

David Kovick & Caroline Rees

UN Guiding Principles on Business and Human Rights

By:

Office of the High Commissioner for Human Rights

Guidelines for Multinational Enterprises

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Organisation for Economic Co-operation and Development (OECD)

Piloting Principles for Effective Company-Stakeholder Grievance Mechanisms: A Report of Lessons Learned

By:

Caroline Rees

Indigenous Peoples and Mining: Good Practice Guide

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International Council on Mining & Metals (ICMM)

Grievance Mechanisms: A Critical Component of Project Management

By:

Doug Cahn

Mediation: A guide for trade union representatives

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Trade Union Congress & Advisory, Conciliation and Arbitration Service

How To Do Business with Respect For Human Rights: A Guidance Tool for Companies

By:

Global Compact Network Netherlands

Designing & Implementing Grievance Redress Mechanisms: Guide for Implementors of Transport Projects in Sri Lanka

By:

Asian Development Bank

Building Capacity for Grievance Redress Mechanisms

By:

Keith Fitzgerald

Setting up a Multi-Stakeholder Panel as a Tool for Effective Stakeholder Dialogue

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UN Global Compact

Mediation in Business-Related Human Rights Disputes: Objections, Opportunities and Challenges

By:

Caroline Rees

Handling and Resolving Local Level Concern & Grievances

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International Council on Mining & Metals (ICMM)

Addressing Grievances from Project-Affected Communities

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International Finance Corporation (IFC)

Embedding Rights-Compatible Grievance Processes for External Stakeholders Within Business Culture

By:

John Sherman

Community Complaints & Grievance Mechanisms & the Australian Minerals Industry: 2nd Discussion Paper

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Deanna Kemp & Nora Gotzmann

Mining industry perspectives on handling community grievances: Summary and analysis of industry interviews

By:

Deanna Kemp & Carol J. Bond

Company-Led Approaches to Conflict Resolution in the Forest Sector

By:

Emma Wilson

Access to Remedies for Corporate Human Rights Impacts: Improving Non-Judicial Mechanisms

By:

Caroline Rees

Community Grievance Mechanisms and Australian Mining Companies Offshore: An industry discussion paper

By:

Deanna Kemp & Nora Gotzmann

A Guide to Designing and Implementing Grievance Mechanisms for Development Projects

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Compliance Advisor/Ombudsman (CAO)

Grievance Mechanisms for Business and Human Rights Strengths, Weaknesses and Gaps

By:

Caroline Rees

Rights-Compatible Grievance Mechanisms: A Guidance Tool for Companies and their Stakeholders

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Harvard Kennedy School - CSRI

Mapping Grievance Mechanisms in the Business and Human Rights Arena

By:

Caroline Rees & David Vermijs

Corporations and Human Rights: Accountability Mechanisms for Resolving Complaints and Disputes

By:

Caroline Rees

Building Consensus: History and Lessons from the Mesa de Diálogo y Consenso CAO-Cajamarca, Peru

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CAO

Navigational Tool

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ACCESS Facility

Case Story Library

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ACCESS Facility

OECD Case Check

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OECD Watch

Grievancemechanisms.org

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SOMO

UN Working Group on Business and Human Rights

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UN Office of the High Commissioner for Human Rights

Human Rights and Business Dilemmas Forum

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UN Global Compact

Human Rights and Business Learning Tool

By:

UN Global Compact and UN-OHCHR

Database of Grievance Mechanisms

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ACCESS Facility

Business-humanrights.org

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Business & Human Rights Resource Centre