TVI Resource Development Inc. (“TVIRD”) is the Philippine affiliate of TVI Pacific Inc. a Canadian mining company. It operates the Canatuan copper mine on Mindanao, the second largest island in the Philippines, home to 61% of indigenous peoples.
TVIRD uses existing community structures as the key means by which communities can raise their grievances about project activities. The mechanism is not hosted or administered by the company, but by the Tribal Council of Elders (Pigbogolalan), a community-level decision making council made up of the elders belonging to the Subanons of Canatuan, an indigenous people’s tribe.
How does it work?
The Tribal Council meets once a month, and will invite company representatives to attend the meeting. Communities can raise mining related grievances about project activities during a Tribal Council meeting. After the meeting, the Community Relations and Development Office of the company will act on the complaint and present solutions at the next Tribal Council meeting. Decisions are made by the Tribal Council through a tribal court procedure called Gukom.
Once the complaint is processed internally within TVIRD, the decisions and outcomes are communicated to the community in the next meeting.
Remedies may include monetary compensation, job opportunities or for the company to fix items damaged on community property.
Formal, legal processes can be used if the company and/or a community member does not approve of the decision made by the gukom. The Tribal Council will continue to convene to reach a compromise with the complainant