I graduated from the Faculty of Political Sciences, Tirana University in 1981. I am a sociologist by profession and have completed several qualification courses in the field of conflict management, mediation, and restorative justice in Austria, USA, Norway, Denmark, Spain and Greece.
From 1988-1993, I worked worked as a full-time pedagogue at the Faculty of Social Science, Albanian State University, as a lecturer of Sociology of Education and from 1993-2015, as a part-time lecturer of Sociology of Education and Conflict Management.
In 1995 I joined the initiative of a group of experts from the areas of justice, sociology and culture in establishing the Albanian Foundation for “Conflict Resolution and Reconciliation of Disputes” (AFCR), an NGO which is focused on promotion and development of the ADR/mediation in Albania. Since then, I have been holding the position of AFCR Director. I have provided contribution to the development and implementation of the mediation alternative in Albania: running promotion campaigns, contributing to the development of the legal framework for mediation, establishing mediation centers etc. Moreover, I have initiated and led the implementation of many innovative programs in Albania, such as community mediation, restorative programs for juveniles, ADR/court-connected mediation programs for commercial and family, etc. I have contributed in establishing partnerships between AFCR with state institutions, like Ministry of Justice, the Judiciary, Probation Service, State Police, School of Magistrates, etc.
Apart from the management tasks, I have been part of the AFCR group of experts in conducting several trainings for new and existing mediators, and also for other interested stakeholders, like judges, prosecutors, local government specialists, teachers etc.
I am a mediator, accredited by the Commission for Mediators Accreditation at Albanian Ministry of Justice and I am engaged in case management as facilitator and mediator in commercial mediation and in community-company dialogue cases.
In September 2014, the organization I run was accredited as Qualifying Assessment Program for Mediators by the International Mediation Institute.
I am author and co-author of several sociological researches, evaluations, magazine articles, surveys, and training manuals (mainly in the area of conflict management, mediation, reconciliation, education for peace, restorative justice, etc).